Money transferring apps are safe and faster alternative to sending personal checks or cash in the mail, and using one is also very convenient. However, you can make a range of tiny or large mistakes that can prevent you from using the service well, or at all. Consider the most common mistakes that may occur while using a money transferring app, and learn how to fix them.
You forgot your password.
If you forget the password to your money transferring app you won’t be able to log into your account. In order to fix this problem you have to reset your password. You can visit the login page and select the option forgot password. You can answer the email address that you signed up with the money transferring app with, and they will send you a password reset email. Once you receive the email click on the link to reset your password. If you do not find the email check your spam folder to see if it was sent there in error.
In order to move forward, you must make sure that your password meets all of the criteria. Once it is reset, you can log into your account again. However, if you forget the email address that you signed up with to make your account, you may need to contact customer service in order to get help.
You are struggling to delete or add a receiver.
Failing to add a receiver or delete a recipient from your account can cause issues money transferring app, but you can follow a few simple steps to remedy the situation. If you make a mistake in adding someone or a business to your account, you can correct it in a few clicks. First, you will need to log into your Profile, click Contacts, and select the one that you want to delete. Tap the Edit button, and then scroll to the bottom of the page to tap the Delete option. Finally, you will see a confirmation box pop up and select ‘Yes’ to proceed.
To add a receiver to your account, you will need to log into your profile, go into the menu and select the list of Contacts. Next, you must select Add, and then select Person or Biller, depending on who or what entity you are transferring the money to. After you are done, hit the confirmation button, and your account will be updated accordingly.
You sent money to the wrong person.
In some cases, you may make a more serious mistake and send money to the wrong person. Fortunately, canceling the money order is an option. First, start by logging into your profile, and look at the recent money transfer activity. Next, click on the money transfer that you wish to edit. If that particular transfer is eligible for cancellation, you will see a Cancel Transfer link appear. Follow the steps provided to cancel the money transfer, and then send it to the right person. If the money has not been picked up by the receiver, you can also request a full refund from customer service.
You did not send enough money.
If you make a mistake and do not send enough money to a friend or family member, you can fix it by informing them, and then send another money transfer to cover the rest. You also have the option of canceling the transaction and starting a new one in the right amount.
Your money order was declined.
In some cases, your money order may be declined because you made a mistake. Either way, your money transfer may be declined by the bank or by the money transferring app that you use. If you enter your banking or personal information wrong, it may cause them to decline the transfer. A bank may also decline a money transfers due to cash advance restrictions or credit line limits, so be sure to check your accounts. To get help, you may need to contact the bank directly.
The money transferred app may also decline your request for a number of reasons. If you fail to confirm your identity by answering security questions incorrectly, they may refuse it. In these instances, you may need to visit one of your local western union locations to fix the errors and finish the money transferring process.
You made one or more mistakes, and now you are locked out of your account.
If you are locked out of your account after making one or multiple mistakes, you can take quick steps to remedy it. Click on Forgot Password in the money transferring app and enter your registered email address. When you are sent a link you will have to answer a few security questions correctly in order to unlock your account. If you are unable to unlock your account because you failed to answer your security questions correctly, you can contact customer care to get help.
Money transferring apps are one of the fastest ways to send money. In the process of sending a transfer is possible for anyone to make a mistake. Be sure to double-check all of your personal data, banking information, and the receiver’s information to reduce the chance of error. If you do make a mistake while trying to use the app, it is important that you don’t panic. Taking swift action once you notice the error enables to fix it and benefit from the service. If you need additional help, you can contact a customer service agent to lead you forward into a solution.