How Much Should You Tip At Massage Envy?

tip at massage envy

Tipping for services is a common practice in the US. WE tip our baristas, our waiters, and yes, our massage therapists. Tipping might be common, but the amount you should tip is a somewhat nebulous topic. How much should you tip at Massage Envy?

First, let’s back it up. Massage Envy is a national chain of wellness studios that focuses on massages and skin care. You can get an array of massages and skin treatments there, from Swedish massages to facials.

It’s a luxury business, and most people understand that tips are expected in this line of work. What’s interesting about Massage Envy is that it uses the franchise business model. What that means is the franchise location in Seattle is going to be owned by a different person than the location in Atlanta. While they all operate under the main company, each franchise gets to set some of its own rules. Tipping falls under that.

Massage Envy also uses a membership model. Membership fees include a once a month massage or facial, as well as unlimited additional massages at the member rate, and discount and referral programs. Prices for members are different than for nonmembers.

How much to tip at Massage Envy? 

Massage envy has this posted on their website:

“To show your therapist how much you appreciate their service, you may want to leave a gratuity. Information on the suggested gratuity range for your service is available at the front desk. We look forward to welcoming you for your first visit.”

What does this mean? Since Massage Envy follows the member model,  members pay a different price than non-members. So, the amount they suggest for a tip will depend on your membership status and the type of service you’ve purchased.

A one-hour massage is usually $55-60 for members and $100 for nonmembers. Generally speaking, tips fall into the 10-20% range for a luxury service like massages. Massage therapists make a flat hourly rate, and tips are truly just tips. This is different from a restaurant, where waiters depend on their tips to earn money.

Massage Envy suggests that you tip your therapist based on the nonmember rate. So, your tip would range somewhere from $10-20 for a one-hour massage.

Prices for services may vary from location to location. If your local Massage Envy has a one-sheet with suggested tip prices, take a look at it when you stop in. That will guide you in figuring out your tip at Massage Envy.

How much do you tip for massages? Or for other services?





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15 Replies to “How Much Should You Tip At Massage Envy?”

  1. Massage Envy therapists do not make a flat hourly rate. They make an commission per service hour rate which is very low compared to the industry standard. The massage envy model is set up so that the therapists must heavily depend on tips. An appropriate gratuity is 20% of the non-member rate, about $15-$20 for the hour.

  2. Who suggests leaving tip on the discounted price? It is customary to tip based on the price before the discount anywhere you go.

    1. you’d be surprised!

  3. C. Works too hard says: Reply

    Actually, 25% is standard. I started tipping 20% in 1997. If you are happy with your massage $25-40 for an hour and $35- 60 for a 90 minute. Massage is physical labor to fix someone else’s body. Please tip accordingly. We do not bring you food that someone else cooked.

    1. Yes but in this case the massage therapist doesn’t work for themselves. You’re analogy is ridiculous. So I’m going to leave a $25-40 tip on top of the $80/hour for massage? So you’re basically saying I’m paying the business to pay you AND leaving a large tip? This makes sense to you? That’s up to half the price of the massage, way more than 25%. Servers wait multiple tables, have multiple duties and a hard job, which also includes fatiguing physical labor. No, you’re not bringing the food and the cooks don’t get tips. The business that you choose to be employed by is supplying this particular service. If you don’t like what they pay, find something else.

      1. Mike,
        This is just a flawed business model frankly and is simply squandering a legitimately growing and beneficial component of the healthcare field one where the tail is wagging the dog and essentially only perpetuating a complete lack of value of massage practitioners everywhere.
        Your rebuttal is so ignorant I’m more sad for you than anything. Franchise massage therapist contractors are paid less than 20% of the premium that you pay.
        Furthermore, servers don’t pay upwards of $20K+ to competently perform their craft, don’t have to touch your body and have a very low level of responsibility -not to mention, they do not require regular licensure, ongoing education and insurance premiums just to practice. Your arguement is invalid on the basis of your gross misunderstanding of the reality you are making such indifferent assertions on.
        The franchise business model offers a well oiled machine approach that relies on memberships to offer such steep discounts on massage therapy. Even with a 25%-30% tip, you are still well under the industry standard price that you’d be required to pay for the same service.
        Please do every reputable massage therapist out there the best favor you can and never visit them. You are the very poster child and reason the franchise system is not sustainable for great therapists. Believe it or not, most people DO tip well. And here’s a tip for you: If you start to notice that you get find a therapist you really like and is compatible with you; yet you ultimately can’t get booked with them: you’re being avoided because you aren’t willing to invest in yourself or the person who’s busting thier hump because you make poor choices and don’t take care of yourself. It’s honestly a self fulfilling prophecy of your own inability to establish value in yourself, much less anyone else.
        I hope you at least come away with better knowledge even if your empathy and integrity can’t keep up.

        1. The therapist is benefiting from advertising that produces a steady stream of clients and they have no overhead since the facility is equipped… if you are in business for yourself the advertising is generally by word of mouth and you must buy your own equipment and products. If you compare net income from self employment vs working at a franchise, you may find that the wages are comparable. If you are outstanding in your field then your reputation may make being self employed more profitable. Supply and demand at work here.

  4. They also make more than $2 an hour.

    1. Massage therapists are paid hourly or by case basis. What is the difference from a physical therapist or nurse providing a service, or anyone providing a service for that matter? Really, the only workers who should be tipped are the ones who actual depend on their tips: waiters/waitresses, bartenders, etc. This practice of expecting tips really pushes away those who cannot afford to tip. I’d love a massage but 20% over cost is difficult for me to manage every time I’d want a massage.

      1. I’ve seen MTs complain about 30-40 hour from the house, plus tips to the customer (while poor customer is paying 100 dollars an hour). Seriously, most people I know don’t make anywhere near that kind of money and customer works hard for their money too!

      2. Angie,
        You’re missing the target. Do you realize that we are one of the few countries that looks at self care and investment as a ‘luxury’?
        Self care is discipline and maturity; which encompasses not eating crap, we rest as we need to as well as exercising and being more aware and respectful of our overall health in all areas. Massage therapy is only part of the equation to achieve homeostasis and balance. It’s value is understated in imbalanced and uneducated cultures even though it is actually a fundamental part of multiple centuries old health and wellness protocols in other cultures.
        Interestingly enough, those who make the biggest squack about cost efficiency are the same people who will easily drop more than the cost of an industry rate prices massage plus tip on restaurants and Starbucks in a months time.
        People who want to reach thier wellness goals make appropriate concessions and investments in themselves which further only serves to sustain that type of discipline and effectively; a more superior degree of health and wellness. It all comes down to intention and choices. Where there is a will, there is a way. Period.

    2. They also perform a physically demanding service on you, and in which many spent over 500 classroom hours to learn. . Not on the same level as a food service worker.

      1. Servers don’t have an easy job and no one forces you to be in massage therapy. Their comment is spot on, it discourages people from using the service.

        1. Iworkhardformymoney says: Reply

          Before franchise chains offering Massage became available, Massage therapists charged a fee that was justified based on the demanding physical work they provided (we work for 60, 90, and 120 minutes straight–not stopping at all for a sip of water, bathroom break, or a breather) for clients who often want their therapist to pound them with all their might for the time they have them. These franchised forced all but some of these privately owned spas to close forcing many therapists to seek employment at rates far below the norm. Massage isn’t just a person rubbing you, but is an assessment of a client’s body by a trained specialist who then needs to customize a massage based on the client’s need. It is knowing what muscles are affected, where they originate, and where they attach. It is knowing what if any contraindications exist. Therapists have to be licensed like chiropractors, nurses, and physical therapists. They are required to have college level courses in Anatomy and physiology 1 and 2, kinesiology 1 and 2, pathology, psychosomatic psychology courses and ethics and collegiate algebra among the many other classes they must take. They are required by law to fulfill 24 CEUs every 2 years which are, in every case, additional costs to them. Massage is not and should not be considered a leisure. It is a form of alternative healthcare. It is an investment in one’s health and Massage therapist work extremely hard to help you feel better.

        2. Mike,
          This is not about someone choosing their job -again, this is a post about what to tip ayour massage envy massage therapist. You are receiving feedback from people who are in this field as well as those who are not entirely understanding or respective of the franchise massage therapy service model. The only reason people get burnt out or don’t like this model when they are employed in it are when the client doesn’t compensate their therapists appropriately enough to sustain the work they do. Your indifference and rebuttal to the question itself as well as undervaluing the massage therapy profession is not the answer to anyone’s question regarding this blog post. If you do not believe in paying a professional an industry standard to compensate professionals who do quality work for you, then please do not utilize a franchise model in an attempt to avoid being a responsible, fair paying client like others. I would say the same thing to you as well if you were a restaurant customer and felt like you deserved great service but didn’t feel like you should have to pay your server for it. I’ve done server work and now I do massage therapy. Servers do work hard but it is nothing compared to massage therapy. Have you done either in any capacity to garner the conclusion you seem so firm in? Have you ever been employed in a commission based workforce? Commission based jobs actually encourage people to work harder and make more money. If more jobs were commission based, we would have better work ethic, frankly. But those who do not understand the respect and comisurate pay reflective of an honest days work often do not because they are more focused on money than work ethic. Again, this is why the franchise models are not sustainable -because people want work but don’t want to have to pay for it. I wouldn’t be that way toward anyone. I am not well off, but I am an excellent tipper no matter where I go, whether it’s a restaurant a spa or if I get my carpet cleaned. They all get tipped well because I believe that hard workers deserve to get paid. Not all are paid the same percentage or amount, but I know I encourage a job well done and show my appreciation where my wallet is. Sometimes that means I don’t get Starbucks or I brown bag it at work. And you know what? I have people who prefer and look forward to seeing me as their customer/client who seem to be legitimately happy and always go a little above and beyond.
          See how that works? It’s not complicated and really shouldn’t even be an arguement.
          Commission based services and the proper etiquette that goes along with it just should not be abused by some people.

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